RepEngage is a social platform that allows you to connect with your clients to increase your online positive reviews. The platform currently supports Yelp, Google+, TripAdvisor, Angie’s List, Avvo, MerchantCircle, Yellow Pages (yp.com), Amazon, CitySearch and 400+ other review websites.
Here is a summary of the features:
- Send out surveys so your clients can rate you
- Automatically request your good customers to post reviews on Yelp, Google+ and other review sites
- Monitor all your reviews from one place, specially if you have multiple locations
- Post reviews on your website & Facebook
- Collect customer emails and phone numbers (See Details)
- Engage your customers with Giveaways (See Details)
- Email Marketing platform. Send out messages and manage your email database
Surveys are a great way to find out what your clients are thinking about you. RepEngage can send out surveys right after your customers visit you and ask them to provide a rating of your business. If the rating comes back positive, they are then provided links to Yelp and Google+ (or any other review site) so they can leave you positive reviews. If the rating comes back negative, you can reach out to the customer right away to try and resolve the situation before they leave a negative review for you.
In addition, RepEngage offers the ability to collect your customers email and phone numbers automatically by participating in giveaways or signing up for coupons.
RepEngage also monitors your reviews on Yelp, Google+ and hundreds of other review sites, so you do not have to visit them manually to see if you have any new reviews. If you run a business with several locations, then this is a great solution for you. RepEngage will allow you to see all your reviews from one page.
RepEngage is also a completely manage service by our staff. You simply provide us your email database and we will do the rest,. However, you have the option to manage it yourself as well.
For pricing, see our pricing page. To order, please contact us at 818-567-3030